Privacy Policy

1. Who we are

This Privacy Policy describes how Pipeline Ai Solutions LLC (“PipelineGPT,” “we,” “us”) collects, uses, and shares information when you visit pipelinegpt.ai, use our products and services, or communicate with us.

2. Information we collect

• Account & contact data: name, email, company, job title, phone, and messages you send via demo, contact, or support forms.
• Usage data: pages visited, feature usage, device/browser type, and approximate location derived from IP address.
• Customer content:documents, manuals, and operational data you upload or connect for use of the PipelineGPT platform (processed under your organization's agreement).
• Cookies & similar technologies: see Cookie Policy below.

3. How we use information

• Provide, secure, and improve the PipelineGPT services
• Respond to demos, contact requests, and support inquiries
• Send product updates and newsletters when you opt in
• Comply with legal obligations and enforce our Terms
• Analyze aggregated usage to improve reliability and safety

4. Legal bases (GDPR)

If you are in the European Economic Area or UK, we process personal data under one or more of the following bases: contract (to provide the service), legitimate interests (to secure and improve our products, communicate with prospects), consent (where required, e.g. certain cookies or marketing), and legal obligation.

5. Your privacy rights (GDPR & CCPA)

Depending on your location, you may have the right to access, correct, delete, or export your personal information; object to or restrict certain processing; withdraw consent; and lodge a complaint with a supervisory authority.

California (CCPA/CPRA): We do not sell personal information. You may request to know, delete, or correct personal information we hold about you, and to opt out of certain sharing for cross-context behavioral advertising if applicable.

To exercise rights, email support@pipelinegpt.ai. We will verify your request and respond as required by law.

6. Sharing & retention

We share data with service providers who help us operate the platform (e.g. hosting, email delivery, analytics) under contractual confidentiality and security obligations. We retain personal data only as long as needed for the purposes described, or as required by law and our customer agreements.

7. Cookie policy

We use cookies and similar technologies to:

• Essential: authentication, security, and load balancing
• Preferences: theme and UI settings
• Analytics: understand traffic and improve the site (e.g. Vercel Analytics)

You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the service from working.

8. Security & international transfers

We implement administrative, technical, and organizational measures designed to protect personal data. Where data is transferred internationally, we use appropriate safeguards consistent with applicable law.

9. Children

PipelineGPT is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes & contact

We may update this policy from time to time. The effective date below will change when we do. Questions: support@pipelinegpt.ai.